Privacy Policy

1. Introduction

LetsWork is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our coworking spaces, services, and digital platforms. By using LetsWork’s facilities or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following information from members, visitors, and users:

• Full name, company name, and designation
• Contact details (phone number, email address, mailing address)
• Government-issued ID proof (for verification and security access)
• Payment details and billing information
• Emergency contact details
• Photographs or CCTV footage (for security purposes)

2.2 Usage Information

We may also collect:

• Access logs and Wi-Fi usage data
• Workspace entry/exit records
• Device and browser information (for digital access)
• Preferences or feedback related to workspace usage and services

3. How We Use Your Information

We use your personal data to:

• Manage memberships, bookings, and payments
• Provide access to workspace and facilities
• Send invoices, payment reminders, and service updates
• Ensure workplace safety, security, and compliance
• Communicate promotional offers, newsletters, or event updates (only with your consent)
• Improve customer experience and operational efficiency

4. Data Sharing and Disclosure

LetsWork does not sell, rent, or trade personal data. However, we may share data with:

• Authorized third-party service providers (e.g., payment gateways, IT support)
• Government authorities or law enforcement, if required by law
• Professional advisors (auditors, legal counsel) under confidentiality agreements

All third parties are required to maintain the same level of data protection as LetsWork.

5. Data Security

We take appropriate technical and organizational measures to secure your personal data, including:

• Encrypted storage of sensitive data
• Secure access control for authorized personnel only
• Regular system monitoring and security audits
• Firewalls and antivirus protection for digital systems

Despite best efforts, no electronic storage or transmission method is 100% secure. LetsWork cannot guarantee absolute data security but ensures reasonable safeguards are maintained at all times.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. After the retention period, your data is securely deleted or anonymized.

7. Your Rights

As a member or visitor, you have the right to:

• Access and review your personal data
• Request correction or update of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal or contractual obligations)

You can exercise these rights by writing to support@letswork.com.

8. Cookies and Digital Tracking

Our website may use cookies or similar technologies to enhance user experience and collect usage analytics. You can choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

9. CCTV and Surveillance

For security purposes, LetsWork premises are monitored via CCTV. Cameras are installed only in public and common areas — not in private offices, meeting rooms, or washrooms. The footage is stored securely and accessed only by authorized personnel when required for safety, investigation, or legal compliance.

10. Third-Party Links

Our website or communications may include links to external websites. LetsWork is not responsible for the privacy practices or content of those third-party sites. We encourage users to review the privacy policies of any external services they interact with.

11. Policy Updates

LetsWork may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on our official website and effective upon posting. Members are encouraged to review this policy regularly.

12. Contact Us

For any privacy-related concerns, questions, or requests, please contact: