All cancellations must be requested in writing via email or through official LetsWork communication channels.
No refund will be applicable once a booking has been confirmed and payment received.
In case of cancellation, the amount paid may be adjusted toward a future booking of the same value, subject to management approval.
Cancellations made due to unavoidable circumstances will be reviewed on a case-by-case basis at the discretion of LetsWork management.
LetsWork reserves the right to cancel or reschedule a booking in case of operational issues, maintenance work, or unforeseen events. In such cases, members will be informed in advance, and alternate dates will be offered.
2. Refund Policy
All payments made to LetsWork are non-refundable under any circumstances.
Refunds will not be issued for partial usage, early termination, or non-utilization of booked services.
However, the paid amount may be retained as credit for future use, within the specified validity period (e.g., up to 31st December 2025).
LetsWork shall not be responsible for bank delays or transaction failures during refund processing.
3. Booking Modification & Reschedule Policy
Requests for modification (change of date, time, or type of space) must be made in writing and at least 24 hours prior to the scheduled booking.
Modifications and reschedules are subject to space availability and management approval.
Rate differences, if any, arising from the change in booking type, timing, or duration, must be paid by the client before confirmation.
A booking can be rescheduled only once within the validity period (unless otherwise approved).
No modification or reschedule request will be entertained after the booking time has started or once the validity period expires.
LetsWork reserves the right to approve or deny any modification or rescheduling request at its sole discretion.
General Notes
All communication regarding booking, cancellation, or modification must be made through official LetsWork channels.
LetsWork management’s decision will be final and binding in all matters related to cancellations, refunds, or modifications.