Within 24 hours of the scheduled time of use: No refund will be provided.
Between 24 to 48 hours of the scheduled time of use: 50% of the advance payment will be refunded.
48 hours or more before the scheduled time of use: A full refund of the advance payment will be issued. (Convenience fees to be charged as applicable)
For Monthly usage plan (Flexi & Dedicated)
30 days or more before the scheduled start date: A full refund of the advance payment will be issued. (Convenience fees to be charged as applicable)
For Conference Bookings
If cancellation is made within 24 hours of the scheduled time of use, no refund or credits will be provided.
If cancellation is made between 24 to 48 hours before the scheduled time of use, 50% of the advance payment or credits will be refunded.
If cancellation is made 48 hours or more before the scheduled time of use, 100% of the advance payment will be refunded. (Convenience fees to be charged as applicable)
DISCLAIMER:
The above policy is subject to the User's compliance with the Online Lets Work User Agreement. In the event of any breach of the terms and conditions outlined in the agreement, Lets Work reserves the right to terminate the agreement and/or restrict the User's access to the workspace. Such termination or denial of access will be deemed an automatic cancellation by Lets Work, and any refund, if applicable, shall be at sole discretion of Lets Work.